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Voucher Problems
Keep copies of all voucher paperwork and any correspondence with your caseworker or landlord. If a voucher issue is holding up a lease or renewal, timely follow-up with the administering agency matters.
Government agency
OfficialNYC
NYC 311
The City's non-emergency service for reporting housing issues, requesting information, and being routed to the right agency.
311
Fresh · Verified 2026-08-15
OfficialNYC
NYC Human Resources Administration
Administers CityFHEPS and other NYC rental-assistance voucher programs.
Fresh · Verified 2026-08-15
Nonprofit & legal help
Fresh · Verified 2026-08-15
Next actions
- Keep all voucher paperwork and correspondence
- Follow up promptly with NYC HRA
- Ask your caseworker about any deadlines that may apply