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Repairs
Document the issue with photos and dates, and notify your landlord in writing. If repairs aren't made, the City has an enforcement process you can use to escalate.
Government agency
OfficialNYC
NYC 311
The City's non-emergency service for reporting housing issues, requesting information, and being routed to the right agency.
311
OfficialNYC
NYC Department of Housing Preservation and Development
The City agency enforcing the Housing Maintenance Code, including heat, hot water, repairs, and tenant harassment protections.
Nonprofit & legal help
Next actions
- Document the issue with photos and dates
- Notify your landlord in writing
- File a complaint with NYC HPD if repairs aren't made